There are common questions you'll get as a Cutco rep. Things like "How do I send my Cutco back for sharpening?" or "How do I get my lid unstuck from the pan?" or "Can I get your web address?" Just to give an example of a few.
We find it to be easiest to have a consistent, as well as an efficient (quick) response by having what we call Customer Service Templates (CSTs) already built in our CRM. That way, we can simply send the pre-written email out within seconds of getting the question.
And you can too. You could write your own answers to frequently asked questions, or you can let us do it for you. We have many available for sale and at a great price. Buy it once and use it again and again.
View template options and pricing here.
Ready to Order? You can purchase set quantities below and select your choices at check out. To purchase other quantities, send an email to [email protected] or give the office a call at 512-200-4502
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